Job Description We are hiring on an immediate basis.
Hiring MNC BPO for Customer Support Executive / inbound process/ customer support /CCE Call Center Executive Voice Customer Service Voice Process & Technical Support Executive Fresher/Experience International Support Analyst- Voice Process
Designation: – call Support Analyst/Sr. Analyst -Voice/Non-Voice
Salary: – 15k to 25K in hand per month + Performance-based Incentive Day Shift & Night Shift Responsibilities and Duties To handle the Customer Queries Via Call / E-mail To Provide the Information related to Products and services to the customer To answer incoming calls and respond to customer’s emails.
To Maintain and record the Interaction with the customer To follow up customer calls where necessary To Work With the team and contributes to team effort by accomplishing related results as needed Developing a successful professional relationship with customers across the globe as we provide services across different countries Duties and responsibilities can be modified as per the requirement of the process so the candidate needs to be adaptable to such situations Key Skills Bpo, International Bpo, Customer Support, Ecommerce, Inbound, communication skill, Customer Support Executive, US Process Required Experience and Qualifications Qualification: – Any Graduate or Undergraduate with a minimum of 6 months of experience in an International BPO.
Freshers can also apply with excellent communication skills Experience: – 0-5 Years International KPO/BPO Experience work Location:Delhi / Noida/Gurgaon Key Skills BPO Call Center Customer Support Executive CCE Customer Service KPO Industry Call Centre / BPO / KPO / ITES / LPO Functional Area ITES / BPO / KPO / LPO / Customer Service Qualification Higher Secondary, Secondary School, Diploma, Professional Degree, B